After I posted a wedding entry about JCrew’s bridal offerings last month, my dear friend, Makiko, gave me a call and informed me that she had purchased her wedding dress from JCrew. Makiko was more than happy to oblige to an interview about her wedding, and her experience buying a wedding gown and accessories online.
Where and when were you married?
I was married in October of 2005. We had our wedding at Shoshone Point, Grand Canyon National Park, Arizona.
Where did you find your wedding dress and what size are you?
I purchased my 2P wedding dress from JCrew.com. Its the petite Sophia short silk dress.
What was it like to purchase your wedding dress online?
Easy. I loved the convenience of looking at all the gowns from JCrew. I was moving across country at the time and had very little time for gown shopping. It was hard to find a gown that was my picky size (petite!) but also gorgeous and affordable.
My JCrew dress was $195 — a perfect price! I also found my veil online for $35 at Claire Veils. And to top it all off, I got very lucky and found my shoes on sale at David’s Bridal for a mere $25! I was very fortunate to find all of my wedding apparel in a very short amount of time.
So, shopping online with JCrew was a good experience?
Yes, it was fantastic.
Because JCrew only offers petite sizes online (which means I couldn’t try them on in the store), I choose several dresses to be shipped to my home. I purchased a half-dozen dresses in different sizes and styles, and returned the ones I didn’t want — without any question or issues. JCrew’s customer service was excellent and if you needed to reach the customer service reps by phone it was easy, you didn’t have to hold for hours.
Tell me about your dress. Which dress did you choose?
I chose the Sophia dress because it was elegant and classic, and also because it was not a full floor-length dress. Because I was getting married outside — and at the Grand Canyon — I wanted something that was elegantly casual and something that wouldn’t drag on the ground. JCrew afforded me this. I can’t tell you how difficult it was to find a shorter dress in my petite size.
The dress was a beautiful ivory, which I loved, and the material was exceptionally comfortable. I do think, however, that because of the simplicity of the dress you need to choose something to compliment it, like a stunning bouquet or lovely jewelry.
If you choose to purchase a dress online, I recommend purchasing all of the dresses you like and have them shipped. Send the no-goes back; you’ll get a full refund. I also strongly recommend choosing the ones that you are unsure of, too. I didn’t like the dress I wore when I saw it online. But I went ahead and ordered it anyhow just to be safe. When I received the dress it was perfect and exactly what I needed. You just never know.
Did you need any alterations to your gown?
Nope. None.
So did you choose to store it or sell it?
It’s hanging in my closet. I didn’t store it professionally. The dress is a style that is simple enough that I can wear it again.
Any words of wisdom you would like to share with my readers about buying a petite wedding gown or ordering one online?
If you are in a pinch for time — as I was — ordering from JCrew is a great choice, they have a solid selection of classic gowns and offer a wide selection of matching shoes and accessories. Also, pick a variety of dresses and order one size up and one size down to ensure you get the best fit.
Another thing (which I loved): JCrew provides a box and a return-shipping label with every order. All you need to do is drop it off at your local shipping location, the post office, or at any JCrew store. If you return in store, credit is immediate on your card.